Technology Management Services (MSP)

We manage complete life cycle of all kind of capabilities

IT Managed Services (MSP)

Traditional support services often mean high costs, long wait times and extras you’ll never use. It doesn’t have to be that way. We delivers cost-effective and expert 24/7 support for Microsoft 365 and Azure implementations, designed to resolve issues faster and reduce your IT team’s workload. 

Managed IT services involve outsourcing a business's information technology tasks to a third-party provider who proactively manages, monitors, and maintains the IT infrastructure. This allows businesses to focus on their core operations while a dedicated team handles the complexities of IT management.

We offer managed services for continuous modernization, security and administration, including: Enterprise support, Managed adoption, Managed endpoint, Managed collaboration, Managed Office 365®, Managed security for compliance, Managed Virtual Desktop Infrastructure (VDI)Adoption and change management, Architectural design, Assessments and health checks, Configuration and implementation, Roadmap workshops.

How we support your business as your MSP:

  • Proactive Monitoring and Maintenance:

    Managed service providers (MSPs) continuously monitor the client's systems and infrastructure, identifying and addressing potential issues before they escalate into major problems. 

  • 24/7 Support:

    As your MSP we offer round-the-clock support, ensuring that businesses have access to assistance whenever you need it. We ensure your business continuity and full scale capability availability at all time

  • Reduced Costs

    By outsourcing IT, businesses reduce your IT costs through economies of scale and predictable monthly fees and shared licenses, hardware and infrastructure.

  • Improved Security:

    We implement robust security measures, including cybersecurity services and data backup and recovery, to protect sensitive information. 

  • Scalability & Focus on Core Business

    Managed IT services can easily scale up or down to meet the changing needs.

    :By offloading IT responsibilities, businesses can focus on their core competencies and strategic initiatives. 

  • Access to Specialized Expertise:

    We have teams of IT professionals with specialized knowledge and skills in various areas, such as network management, cybersecurity, and cloud computing. 

Our MSPs services include network monitoring and management, cybersecurity services, data backup and recovery, help desk support, cloud management.

Major services include:

Employee Productivity and Collaboration

From intelligent assistance and automation to creating connected digital workplaces, our services ensure employees have the resources they need to thrive and drive business growth.

We help implement and optimize leading collaboration platforms, transform meeting spaces into smart collaboration hubs and ensure secure, efficient communication.

Ensure smooth transitions and maximize the value of your technology investments. Our proven methodologies and dedicated support help you achieve high adoption rates and minimize change resistance. 

Effective collaboration can improve productivity by up to 30%, but you need tools that both IT and business leaders trust to make it happen. Softchoice’s Employee Productivity and Collaboration solutions help you build a future-proof plan that, paired with tools and an adoption and change management strategy, ensures smooth transitions and maximizes the value of your investments.

Help remove barriers to collaboration with modern tools and platforms that make it easier and faster to securely work together.

We simplify IT management by integrating security seamlessly into your workflows, reducing complexity and freeing your IT team to focus on strategic initiatives.

Microsoft dynamic 365 Copilot

AI is here to stay. Are you ready for it?

Copilot combines the power of large language models with your own data to provide real-time intelligent assistance embedded directly into your Microsoft 365 apps. It makes brainstorming, information hunting, and creating engaging content instantaneous.

Copilot has proven immense value and is already disrupting industries everywhere. The time to get ahead of competition and implement AI properly is here. If you’re ready to seize the advantage, we’re ready to help you.

End User Computing

Safeguard your endpoints with seamless access to work

As more employees work remote or hybrid, the pressure to safeguard endpoints and optimize productivity has never been greater. Softchoice’s End User Computing services tackle these challenges head-on by simplifying the complexities of managing distributed teams and securing your IT infrastructure. 

Client Device Managed Services Minimize downtime and enhance productivity with end-to-end management of your end-user devices, including provisioning, maintenance, security patches and support tailored to your specific needs.

Endpoint Management Centralize control and real-time monitoring of all end-user devices with the robust security and compliance policies required to detect and respond to threats quickly.

Virtual Desktop Infrastructure (VDI) Have us manage the deployment, maintenance and scaling of your VDI to provide a virtualized desktop environment that users can access remotely from any device, supporting remote work and BYOD policies.

Endpoint Security Protect your end-user devices from cyber threats with advanced security measures, including antivirus, anti-malware, encryption and real-time monitoring.

Software Asset Management Gain detailed insights into software usage, compliance and efficiency, helping you make informed decisions and maximize your IT investments. 

Managed Workplace Services 

Simplify IT management so you can focus on what matters most.

Our Managed Workplace Services provide proactive IT management and support, helping businesses maintain secure, efficient and scalable environments. From devices and licenses to workplace operations, we handle the complexities so that you can focus on driving business growth. 

Get support across the IT spectrum

Imagine device lifecycle management, license optimization and collaborative platform support all optimized to drive success.

Spend more time on what matters most

Managing IT services takes up a lot of bandwidth. We take it off your plate and deliver insight-driven reporting so you’re always in the loop.

Secure and ready to scale

We deliver IT services that are compliant and meet rigorous security requirements, so you can focus on scaling your business.

Workplace Lifecycle Services

Control licensing costs, enhance efficiency and ensure your team stays productive with our three-tier Workplace Lifecycle Services. Choose the plan that fits your needs, with the base plan at no charge when you select us as your Cloud Solution Provider (CSP).

We support you across your license lifecycle

Imagine a workplace where your team is fully supported, software licenses are seamlessly managed and productivity thrives. Softchoice's Workplace Lifecycle Services bring this vision to life by providing analytics into your licensing costs, boosting operational efficiency and providing the support your team needs to stay productive.

Adoption and Change Management Services

Make your digital transformation a success.
Adoption makes or breaks most tech deployments

Only 3% of failed technology projects are due to technology issues.  The real challenge?  Ensuring your people embrace and use the technology effectively. 

Research shows that a significant portion of technology implementations struggle with adoption or fail to deliver their intended outcomes—not because the technology doesn’t work, but because people don’t see the value in changing their ways of working.

Our adoption and Change Management services help bridge this gap by focusing on the people and processes behind the technology.  Our tailored approach ensures your organization achieves lasting transformation, driving engagement, productivity and sustainable success. 

Increase stakeholder engagement

We help increase adoption by ensuring the teams that use new technology feel heard and their pain points are met.

Deploy technology your teams love

Deploying quickly is important, and we help ensure you don’t misstep on user experience and create user frustration.

Reduce support calls

Technology that is deployed with the right training the first time means that employees won’t spend valuable time contacting your support teams.

Security Phantomization Assessment and Design

Consolidate your security tools into a cohesive, trusted platform

Your security doesn’t have to be complex. Our Security Phantomization Assessment and Design helps you untangle complicated, disparate tools and streamline your operations into a singular, secure platform that can support your growth.

Unite your tools to reduce your risk posture

While your different security tools might work well on their own, if they don’t integrate, they create blind spots and fragmented insights.

Access deep security expertise when you need it

The cybersecurity talent shortage is real. Our security architects bring the deep expertise you’re missing to uncover hidden risks and help you build a stronger security posture.

Free up your team to focus on what matters most

Managing a complex security environment can drain valuable time and resources. We simplify your security operations by consolidating tools and eliminating inefficiencies, so your team can shift from firefighting to driving strategic initiatives.

Fix your security gaps before AI exposes them

AI accelerates everything—including security risks. Weak controls, unsecured data and fragmented tools become bigger vulnerabilities in an AI-driven world. We help you build a secure foundation so you can adopt AI safely and maximize its potential.

AI & Data

Fully realize the transformative power of AI.

Artificial intelligence is a transformative force that, when harnessed properly, can propel businesses to new heights. We bring together a tested consulting framework with extensive experience in app development, security, data management, and user adoption to help you carry out your AI mandate with confidence.

Unlock Human Potential

Unleash a more efficient organization and workforce with AI. By embedding AI assistants and autonomous agents into everyday workflows, your teams can focus on strategic and creative tasks, driving increased efficiency, quality of work, and overall job satisfaction.

Transform Customer Experience 

Elevate interactions with personalized AI assistance. From virtual assistants that offer instant support to analytics that uncover customer preferences, AI enables you to engage with your customers more effectively.

Modernize and Secure Data for AI

Break down data siloes across cloud, hybrid cloud, multi-cloud and on-premises environments to build scalable data infrastructures and models that generate trustworthy insights and serve as a sturdy foundation for analytics and AI. 

Why Digitizer

We build cloud data silos to be able to feed to all type of applications. We put manual file rooms into action and free up real estate and make data a driving force.

  • Reduce downtime to 99.99%

    Proactive monitoring and maintenance minimize disruptions and downtime, ensuring business continuity. 

  • Improved Efficiency:

    .Optimized IT infrastructure and systems can improve overall business efficiency and productivity. 

  • Enhanced Security Posture:

    .Managed security services can strengthen a business's defenses against cyber threats. 

  • Predictable Costs:

    .Monthly subscription-based models offer predictable budgeting and cost management. 

  • Strategic Alignment:.

    As your MSPs we can help align IT strategies with overall business goals, ensuring that technology supports the company's objectives. 

  • Access to Specialized Expertise:

    We have teams of IT professionals with specialized knowledge and skills in various areas, such as network management, cybersecurity, and cloud computing. 

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Our services

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  • Design and build workplace, conference rooms & boardroom
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  • Digitization, data retention, automation, Dev apps
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  • Cloud structure, migration, optimization and security
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  • Managed IT service, help desks, servers, workstations & networking
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  • Next generation devices assessment, procurement, customization
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  • Business continuity, cyber security, backup & disaster recovery
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