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| General Information | |
| Product Type | Service |
| Manufacturer Part Number | H40D8E |
| Manufacturer Website Address | http://www.hpe.com |
| Service Name | Pointnext Tech Care Basic with Defective Media Retention - Extended Service |
| Manufacturer | Hewlett Packard Enterprise |
| Brand Name | HPE |
| Service Information | |
| Product Supported | HPE 869121-B21, 869121R-B21, J8X11B, P21399-B21, P21399R-B21, P26567-B21, P26568-B21, P26569-B21, R1E58A, R1Q18A, R2J92A, R2Z34A, R3U89A, R3V32A, R3V33A, R3V34A, R4Q28A, R6G46A, R6G47A, R6M70A |
| Provided Support | Phone Support |
| Web Support | |
| Visual Remote Guidance | |
| Repair | |
| Remote Diagnosis | |
| Defective Media Retention | |
| Knowledge Base Access | |
| New Releases Update | |
| Parts Replacement | |
| Service Duration | 3 Year |
| Service Location | On-site |
| Service Main Type | Maintenance |
| Service Characteristic | Parts & Labor |
| Service Response Time | Next Business Day - Parts and Labor (distance from customer site - 100 miles) |
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