À propos du produit
Overview
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.
Benefits
Fast response times: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
High device uptime: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.
Features
HP Active Care with Accidental Damage Protection (ADP)
- Quickly resolve device issues for users
- Fast response times
Spécifications techniques
| General Information | |
| Product Type | Warranty |
| Manufacturer Part Number | U18LBE |
| Manufacturer Website Address | http://www.hp.com |
| Service Name | Care Pack Active Care Service Hardware Support with Accidental Damage Protection |
| Manufacturer | HP Inc. |
| Brand Name | HP |
| Service Information | |
| Product Supported | HP ProBook 4xx Series 3/3/0 Warranty |
| Provided Support | Accidental Damage Protection |
| Phone Support | |
| Hardware Support | |
| Service Duration | 4 Year |
| Service Location | On-site |
| Service Main Type | Technical |
| Service Response Time | Next Business Day - Hardware Support |
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