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| General Information | |
| Product Type | Service |
| Manufacturer Part Number | H77R5E |
| Manufacturer Website Address | http://www.hpe.com |
| Service Name | Pointnext Tech Care Essential - Extended Service |
| Manufacturer | Hewlett Packard Enterprise |
| Brand Name | HPE |
| Service Information | |
| Product Supported | HPE 403318-B21, 403318-B22, 403318R-B21, 403318R-B22, 403319R-B21, 403320-B21, 403320-B22, 403320R-B21, 403320R-B22, 412133-B21, 412133-B22, 412133R-B21, 412133R-B22, 412152-B21, 412152-B22, 412152R-B21, 412152R-B22, 507014-B21, 507014R-B21, 507019-B21 |
| Provided Support | Visual Remote Guidance |
| Repair | |
| Remote Diagnosis | |
| Phone Support | |
| New Releases Update | |
| Knowledge Base Access | |
| Web Support | |
| Parts Replacement | |
| Service Duration | 5 Year |
| Service Location | On-site |
| Service Main Type | Maintenance |
| Service Characteristic | Parts & Labor |
| Service Response Time | 4 Hour - Parts and Labor (distance from customer site - 100 miles) |
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