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| General Information | |
| Product Type | Service |
| Manufacturer Part Number | H25T9E |
| Manufacturer Website Address | http://www.hpe.com |
| Service Name | Pointnext Tech Care Basic - Extended Service |
| Manufacturer | Hewlett Packard Enterprise |
| Brand Name | HPE |
| Service Information | |
| Product Supported | HPE Q2R18A, Q2R18AR, Q2R18B, Q2R18BR, Q2R19A, Q2R19AR, Q2R19B, Q2R19BR, Q2R20A, Q2R20AR, Q2R20B, Q2R20BR, Q2R21A, Q2R21AR, Q2R21B, Q2R21BR, Q2R22A, Q2R22AR, Q2R22B, Q2R22BR |
| Provided Support | Phone Support |
| Remote Diagnosis | |
| Repair | |
| Visual Remote Guidance | |
| Web Support | |
| Knowledge Base Access | |
| New Releases Update | |
| Parts Replacement | |
| Service Duration | 3 Year |
| Service Location | On-site |
| Service Main Type | Maintenance |
| Service Characteristic | Parts & Labor |
| Service Response Time | Next Business Day - Parts and Labor (distance from customer site - 100 miles) |
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