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Cisco Software Support provides customers with fast response times, direct access to Cisco software subject matter experts, help with a technical adoption plan, and support.
Software Support offers service levels that help you more quickly integrate and use your security solution to realize the full value of your investment.
Software Support allows you to choose the support level that is right for your business needs. Levels include:
? Basic - Offers technical support coverage for the software application products and suites that keep your systems and your business running smoothly. Basic is included with Cisco security product subscriptions.
- Protects your investment and adds value with increased reliability
- Phone Support service included to resolve your problems
Especificaciones técnicas
| General Information | |
| Product Type | Service |
| Manufacturer Part Number | SVS-DCM-SUPT-BAS |
| Manufacturer Website Address | http://www.cisco.com |
| Service Name | Basic Support |
| Manufacturer | Cisco Systems, Inc |
| Brand Name | Cisco |
| Service Information | |
| Product Supported | Cisco DCM |
| Provided Support | Knowledge Base Access |
| Phone Support | |
| Software Update | |
| Service Main Type | Technical |
| Service Response Time | 60 Minute |
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