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Software support keeps your systems running smoothly
Cisco®Software Support Service (SWSS) offers technical support coverage for the software application products and suites you have licensed on a perpetual basis. It provides basic coverage to keep your systems and your business running smoothly.
Access Cisco technical experts 24 hours a day, 365 days a year. Take advantage of software maintenance, minor, and major release updates to increase business value and ROI for your Cisco software products. Learn about new features by consulting anytime online support, adoption tools, and community help.
SWSS is required for a minimum of 12 months to help you reduce network disruptions and maximize application availability. Take advantage of multiyear discounts to keep your network performing as needed.
If you have licensed your products on a subscription basis, then basic support coverage is included with the license for the product.
- Provides reliable support to resolve all your technical issues
- Features TAC Live Support service that helps you handle any mishaps
Especificaciones técnicas
| General Information | |
| Product Type | Service |
| Manufacturer Part Number | SVS-THRG-SUP-B |
| Manufacturer Website Address | http://www.cisco.com |
| Service Name | Software Support Service Basic |
| Manufacturer | Cisco Systems, Inc |
| Brand Name | Cisco |
| Service Information | |
| Product Supported |
|
| Provided Support | Troubleshooting |
| TAC Live Support | |
| Web Support | |
| Email Support | |
| Online Support Tools Access | |
| Phone Support | |
| Software Support | |
| Web Knowledge Base Access | |
| New Releases Update | |
| Service Main Type | Technical |
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